All items are shipped next business day if in stock.
All items purchased before 1 pm CST (Central Standard Time) will be shipped same day.
Preorders can take a little while longer but will be shipped once received.
All shipping times are subject to change without notice.
Please double and triple check your ship address. CKD Molds & Creations will not be responsible for shipping an item to an address you are no longer at. Once in the hands of USPS, CKD Molds & Creations are no longer responsible for your package. If you want insurance you must purchase the add on insurance or select priority mail. First class mail isn't insured unless you purchase the add on insurance.
We provide a 14 day return policy. We do require notice of intent to return 7 days after receipt of item and it must be in original packaging condition.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items, glitter, or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
CKD Molds & Creations does not process or issue refunds on items that have already been shipped or have had a label created.
We do not accept cancellations however, please contact us if you have any issues with your order.